Scope of Work
ServiceM8 – Established Pack
The Established package is designed for businesses that have been in operation for a number of years and have multiple forms and processes in place to help manage their business. They want to get the full ServiceM8 experience and make the most of all the different functions available. Our qualified staff will set up your account, configure all your back-end settings, customise your quote, invoice and email templates with your company logo, set up integration with your accounting system & provide training in all four (4) modules required to get you proficient in using ServiceM8. Also included is a month’s free support.
- Recommended business size: 5+ staff
- Initial consultation to discuss your setup requirements
- Back-end configuration of ServiceM8 account
- Set up staff and assign security roles
- Set up accounting system integration
- Assist with import of clients and inventory records
- Customise 1 x quote with logo
- Customise 1 x invoice with logo
- Customise 2 x email templates (quote and invoice)
- 1 month’s free support (phone or remote)
- Training modules:
- ServiceM8 – Dispatcher Training (Basics)
- ServiceM8 – Dispatcher Training (Advanced)
- ServiceM8 – Field Worker Training
- ServiceM8 – Accounts Training
Notes regarding Setup and Training Packages:
- These packages may not be suitable for businesses that have unique and/or complex implementation needs which may require a greater degree of analysis, design, customisation & training. In these cases, we would provide a custom quotation.
- Package prices and custom quotations are based upon the information we have received regarding your needs and current systems. The actual fee may vary if any of your requirements change during the engagement, or if we discover that our initial understanding of your requirements were inaccurate at the time of quoting, or if any additional work is required to bring your systems into line with ServiceM8’s requirements. These may include assisting you with correct setup of your inventory lists, upgrading your accounting system to a version compatible with ServiceM8, etc.
- Initial consultation fee will be deducted from your chosen package if you sign up within 4 weeks of your initial consult.